beta

Introducing MosaicKB: Revolutionizing Knowledge Management for Tech Teams

We're thrilled to announce the launch of MosaicKB - new knowledge base software for tech teams.

Wes DoyleJul 26, 2024

What makes MosaicKB different?

In tech, effective knowledge sharing is crucial for teams to move quickly and confidently. But managing that knowledge can be challenging. Many of us have struggled with traditional tools that offer mediocre search capabilities, outdated information, and a lack of clarity about who knows what. We’ve experienced the frustration of jumping between apps and sifting through directories just to find the information we need.

MosaicKB aims to address these pain points. We’ve reimagined knowledge management from the ground up, focusing on rapid learning, fresh content, and structured approaches that go beyond basic articles for sharing knowledge.

Here’s what we’re building in beta:

  1. Real-time Entity Detection: our editor automatically recognizes and highlights key concepts documented elsewhere throughout your knowledge base, creating a web of interconnected information.
  2. Interactive Playbooks: Step-by-step guides that show you the skills needed for each process, allowing you to learn as you go.
  3. Community-Driven Q&A: Vote on important questions and turn searches into collaborative learning opportunities.
  4. Cross-Platform Search: Integrate with GitHub and Google Docs, with more integrations currently in development. Get natural language summaries of your results for quick understanding.
  5. Content Freshness Checks: Automated systems to help ensure your knowledge base stays current.
  6. People Directory: Document your network of internal and external collaborators and reference them in content.
  7. Flexible Access Controls: Manage content access for individuals or groups of users.
  8. Linking Related Knowledge: Content can be shared across many different Spaces, providing a lens through which to view and discuss collections of content relevant to a particular topic.

MosaicKB represents a new approach to knowledge building in tech organizations. It’s about enabling continuous learning, minimizing context-switching, keeping information up-to-date, and fostering a culture of shared expertise.

What’s Next?

This is just the start. We have plans for new integrations, deeper connections with source code repositories, and features for securely sharing knowledge with external collaborators. Most importantly, we want to hear from you. Your feedback will be crucial in shaping MosaicKB’s future.

If you’re interested in seeing how enhanced knowledge sharing could benefit your teams, we invite you to sign up for our early adopter program.

Wes

P.S. We’ll be sharing updates, tips, and user experiences on our blog as we progress. Stay tuned!

  • software engineering
  • rapid prototyping
  • minimal viable product

Director of Engineering

Wes Doyle

Wes is Engineering Director at PortalMedia.